Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(73,208 Reviews)
Rating breakdown 73,208 reviews
5 Stars
54,785
4 Stars
8,041
3 Stars
3,490
2 Stars
2,154
1 Star
4,738
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Expensive
on April 18, 2025
Posted by: Odom csre
Expensive, and it’s worst when you have to pay tax exert year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Works But Is Too Costly
on April 19, 2025
Posted by: RealSceptic
from Kansas
You say it's free but then make it impossible to not choose a free option when the incentive of getting more back in a return is revealed. This seems dishonest. This is the second year in a row this has happened. Furthermore there is no non-phone option available - one must be had in order to complete the security hoops. This is not a fair option. If you have an email option which you do, why is that not enough. The service did work, BUT, cost over a hundred dollars to complete. This amounts to false advertising and for taxes seems very morally wrong. After 7 or 8 years of using turbotax I will not be doing so again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax helps me and they're awesome!
on April 19, 2025
Posted by: Macsmakeovers
from USA
Fast and simple. I love that the software is easy to manage.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax app better than expected
on April 19, 2025
Posted by: Jedi1976
from Chicago
The Turbo Tax app was great. I brought my tax paperwork to the car dealership when I was getting an oil change. I was albe to nearly finish the taxes right then and there. The program worked great and I will probably use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will not use next year
on April 19, 2025
Posted by: Tbowl
from Indiana
I have entered a number and I did not use the number that I entered causing me to re-enter several times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome..
on April 19, 2025
Posted by: Turbo Stephen
John D is exceptional ands deserves a raise and a promotion, especially since he has been doing it for 50 years...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome app
on April 19, 2025
Posted by: Babyruth19
from WestCovina Ca
I like it easy to work with and has links you may need
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy
on April 19, 2025
Posted by: Cyn411
Easy to follow always a good experience. Thank you guys!
Written by a customer while visiting turbotax.intuit.com