Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
there when I needed them
on April 18, 2025
Posted by: Noanied1
easy and safe and was with it being my first time using Turbo Tax, I did not expect that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great.
on April 18, 2025
Posted by: Payla
Very easy to use. Thought it would be a lot harder and take a lot longer. Will definitely use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good experience
on April 18, 2025
Posted by: Thoms19
from Georgia
N/A I did not use any turbo tax personnel. Just submitted it through the program.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 18, 2025
Posted by: Dfaye47
Quick and easy, very self sufficient explains everything and
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a scam
on April 18, 2025
Posted by: Tjk44blues
I filed my taxes completely on my own. Zero Turbo tax help. Right when I was near the end, I tried to go back to double check something and I was forced to upgrade. I had to pay over $100 to proceed to file, for no reason. This is a scam
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not easy to understand
on April 18, 2025
Posted by: Veenashree
It keeps getting rejected I don’t know why I don’t know
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never fails me!
on April 18, 2025
Posted by: Sheisthatsupafly
from Atlanta, GA
Always a quick and easy experience with Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great, really good
on April 18, 2025
Posted by: motherandfatherof2
Didn't engage, didn't speak to anyone. Would have spoken to someone but didn't need to.
Written by a customer while visiting turbotax.intuit.com