Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not free anymore
on January 28, 2026
Posted by: Kenneth48
from 238 Gordon Rd NW
I'm sorry, Turbo Tax was great because you do it yourself and it was free. NOW I still do it myself and paid over a hundred dollars. Very sad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 28, 2026
Posted by: kjssss
from washington
every year turbo tax works god for me. its fast and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 28, 2026
Posted by: XxAoWxX
from Wisconsin
It was pretty fast and easy to use. Will do it aan next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its awesome
on January 28, 2026
Posted by: Amanda123AA
from Sc
Easy to use. Thorough. Feels like they cover everything's.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and Easy
on January 28, 2026
Posted by: JoeV22
from NJ
Went quick and easy to do ..................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will never file with turbo tax again
on January 28, 2026
Posted by: Nanie2027
from IN
This is a completely scam charging me 128 to file myself 40$ additional fee to take payment out of return
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
👍
on January 28, 2026
Posted by: Rome just died
from 933 Amhart Drive
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great
on January 28, 2026
Posted by: Naonack
from Tx
my experience with TurboTax was great everything went according to plan love it like Christmas candy
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com