Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is EASY
on January 30, 2025
Posted by: Teewy
from Minnesota
Great! Fast and Easy , I don't have any complications using this program
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Problems with IRS security
on January 30, 2025
Posted by: 1landarch
from Fishers, IN
Tiresome process to actually file, Necessary for Security, but Tiresome.
I used Turbotax to file my 2023 returns and for some reason I got a message that I didn't file my 2032 return.
You did file it and I got my refunds. You downloaded all my info from last year except the AGI for the IRS security. Fortunately I saved a copy ofmy return. Can I get a discount on the Turbo Tax fee.
I would have liked to look at the entire completed form before filing. I hope I will get an opportunity to download the form so I have a copy to get the AGI if I get the same message that I didn't file with Turbotax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great choice for filing.
on January 30, 2025
Posted by: Tessa_81
from ky
Easy tax filing for the average American taxpayer!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
thank turbo tax
on January 30, 2025
Posted by: blah1230
very easy to use and very fast i use every year thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Terrible
on January 30, 2025
Posted by: TinaBrown81
Terrible they've found ways to charge you three different times then $40 for processing. This is the last year I'll be using them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is AWESOME
on January 30, 2025
Posted by: Katyra86
I have been using TurboTax for many years now and I will say it's the best out there!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TURBOTAX IS TERRIBLE
on January 30, 2025
Posted by: Heavenly Grace
Your taxing service stated before February 18th, 2025 that you didn't make it clear who the individuals going to have their taxing services free! My filing fee was $88, in addition to a $40 processing fee added. I will NO LONGER BE USING YOUR SERVICES. THANK YOU!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbotax is great
on January 30, 2025
Posted by: jen177777
it is easy but kinda confusing as well maybe add more step by step instructions for those of us using for first time
Written by a customer while visiting turbotax.intuit.com
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