Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Poor
on April 16, 2025
Posted by: Niyah1228
from Virginia
Cost too much. I'm filing a paper tax return next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not great
on April 16, 2025
Posted by: p2112
from Here
too expensive for a simple return with no deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 16, 2025
Posted by: Crazy 85
from Wisconsin
Good and easy to use fairly fast just plan on paying for the service it’s never free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not happy with Turbo Tax
on April 16, 2025
Posted by: JohnN2
This was a very difficult software to use. It kept asking me if I wanted to upgrade to premium. I said no, but it forced me to anyway. I completed all of the info, but it never submitted. In the end, when validating it said my social security number was incorrect. That is not the case.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but money hungry like everything else.
on April 16, 2025
Posted by: SJC89
Turbotax is easy to file with but being charged to file taxes when it's all just money being taken from you to begin with seems some what of a joke...especially in the end when you now "owe" even more money. Just another money hungry thing in this overly expensive world.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 16, 2025
Posted by: Chardhotz
Focus on the products, and will guide you through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job!!
on April 16, 2025
Posted by: BDMD5
Easy to complete return. Fast results! will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Extremely disappointed
on April 16, 2025
Posted by: Antawilson
from Newport News, va
This year was the hardest file taxes using turbo tax. The up charges were unnecessary and the most I’ve ever spent following my taxes after 10 years of using TurboTax extremely frustrating through the whole process. I need to get the file on time because the system wouldn’t submit my taxes. I still need to file my state and I’m struggling to get through those because the difficult difficulties with the system. After using TurboTax for 10 years, I probably will not return and I’ll just utilize a in person tax service and save money. Very disappointed!
Written by a customer while visiting turbotax.intuit.com