Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Great
on April 16, 2025
Posted by: Buzz559
from California
It was easy and very helpful. Very organized and easy to understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING Turbo Tax
on April 16, 2025
Posted by: BOYSON 1963
Very easy program to work with. Explains everything you need to know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 16, 2025
Posted by: Trace2025
from SD
Had a couple of snags but Turbo Tax helped me every step of the way!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 16, 2025
Posted by: Little TJ
from Los Angeles. CA
It was very easy and conveniently fast. Easy to understand and follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Look for a taxes person next year
on April 16, 2025
Posted by: Kitten forever
from Ohio
It cost me Alot every year I'm not sure why they say saving and I end up paying more . confused
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Effective service
on April 16, 2025
Posted by: Dmont097
from United States
It is a pretty intuitive service. Fast and simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great. convenient and easy
on April 16, 2025
Posted by: Dar 25
from Peoria, AZ
Easy, Help really helps. Convenient. five star program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Preying on people to accidentally be upcharged.
on April 16, 2025
Posted by: No More Extra Fees
I love the convenience of having some of my tax form automatically uploaded since I've been using Turbo Tax year after year. It also seems like this year's tax form was more streamlined to complete. HOWEVER,and this an annoyingly big caveat, there are just as many "clicks" to say "no" to upselling as there is to file the actual taxes. It also seems like the upselling is getting trickier. I found that sometimes I would inadvertently agree to an upsell or added charge if I wasn't paying attention or if the other option (to not accept additional charges) wasn't easily visible. It is dishonest. If this continues next year, I will have to bite the bullet and find another place to do my taxes. I will also not refer people to use Turbo Tax anymore either because of this.
Written by a customer while visiting turbotax.intuit.com