Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Discounts please!
on January 30, 2025
Posted by: Loyal member
As a loyal customer of over 5 years, I would appreciate an occasional discount of some sort. Spending $120 in fees just to file my taxes each year seem excessive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 30, 2025
Posted by: acid
very easy fast very simple i wpould reccomend to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DIFFICULT
on January 30, 2025
Posted by: RITA 51
HARD TO NAVIGATE, KEPT ASKING TO PAY FOR SERVICE THAT WAS SUPPOSE TO BE FREE. NOT HAPPY WITH THE EXPERIENCE, SYSTEM KEPT TRYING TO UPCHARGE ME. SAD THAT I HAD TO PAY WHEN THE INITIAL WAS 0 AMOUNT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 30, 2025
Posted by: Sparkle MDH
from PA
User friendly great price answer questions. Simply the best I use Turbo every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
hidden fees
on January 30, 2025
Posted by: tanalyn2026
hidden fees. it shouldn't cost me this much to use your site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love IT
on January 30, 2025
Posted by: Jen CNav
from Pontiac, IL
Easy and accurate. I have had to use an accountant in the past because of business ownership. It was nice to have regular taxes and an easy platform to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is super easy
on January 30, 2025
Posted by: IBCL
from Oak Hill, WV
TurboTax made it really easy to file with them by keeping track of your progress & showing each way to check to get your biggest refund.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
At my own desk
on January 30, 2025
Posted by: At my own time
from GA
It was made simple and easy. I am glad that I used
Written by a customer while visiting turbotax.intuit.com