Super easy to use, fast, informative, helpful, and you never feel dumb. So many opportunities to ask questions and not feel as though you're answering something you don't have/know the answers to
I've spent many years having other people do my taxes, but now that I am a big girl, I do them on my own with little guidance. TurboTax is easy to navigate, and doesn't make me think I may have forgotten something, especially since I am going it alone. Like most people, I don't love the fees, but it is a small price to pay to maintain my mental health :)