Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
BEST TAX PLATFORM EVER!
on April 15, 2025
Posted by: JOBAUTIS
i had a great experience with the site, i highly recommend this site to everyone
!
!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy, and Accurate
on April 16, 2025
Posted by: Lexirenee97
Very easy to file, and access to help as soon as you need it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Never free
on April 16, 2025
Posted by: Boondine
They always say it will be free, but ends up charging you $79.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Service
on April 16, 2025
Posted by: Clint 69
from Anchorage
Amazing program that allowed to file my taxes in minutes !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
So Frustrated!
on April 16, 2025
Posted by: TamiLynn63
from California
I used the free version, have the order number and at the very end it defaulted to the Deluxe version. I could not get out of it, could not change it, and was pretty much forced to pay it to file my taxes. Yes I did wait until April 14 and spent 2 days trying to get it to go show the free version. I am not happy at all, despite using Turbotax for years. This will be my last unless they can give me a refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestion
on April 16, 2025
Posted by: LJB20
from Florida
Generally easy to use. I will suggest better prompt on income for married filing jointly. I was expecting to load my income, answer questions, then be prompted to select spouse then add her W-2 income info. Instead, I had to select additional income (as if for myself), then select spouse, then add her W-2.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, reliable.
on April 16, 2025
Posted by: Vanessayork
Very fast, very easy. I use it every single year. No issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 16, 2025
Posted by: John D S
from California
Turbo tax makes filing so easy and convenient. Thank you!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com