Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Very disappointed and out 78.00!!!
on January 30, 2025
Posted by: Lason
I love the ease of preparing my taxes with you, but am very upset by the way you offer your different packages, for the last 3 years we only need the 1040 standard (which is free) and there was no option and was therefore had to pay for the deluxe addition which I did'nt need. I tried several ways to try to get to the free option, as I have done the last 3 years and finally gave up and paid you 78.00. 'which I am not happy with and why you got 3 stars. I will rethink my option for the following years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!!!!
on January 30, 2025
Posted by: KZer
from Fallon, nv
Easy to do it yourself. Quick. I highly recommend turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of use
on January 30, 2025
Posted by: Gma and pop
from Texas
It was easy to use but I didn't want Max, and I couldn't delete it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 30, 2025
Posted by: justin062294
from Memphis, TN
quick and easy to do and makes filing taxes easy thank you
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 30, 2025
Posted by: Dww52
from Michigan
Very helpful, fixed my state return, walked me through it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome 😎
on January 30, 2025
Posted by: Tinalico
I had a lady that was very helpful to help me get through this I do recommend this to anyone at no charge to you thank you to that lady God bless you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
going downhill
on January 30, 2025
Posted by: hrylie113
from Tucson,AZ
Going on almost 10 years of TurboTax and I feel as if it's just going downhill with the hidden fees. Doesn't tell me until the very end its going to be an extra $40 to pull the fees from my refund and I don't remember it being that way before. Can't even choose the free option anymore you HAVE to pay for deluxe or max. Have heard that CreditKarma is free, will probably try that next year.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Won't use any other!
on January 30, 2025
Posted by: DAJEAD
from Colorado
Great as usual! Been using them for years and will never change.
Written by a customer while visiting turbotax.intuit.com