Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,324 Reviews)
Rating breakdown 87,324 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,892
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax Sucks
on April 15, 2025
Posted by: ESR214
from Dallas, TX
I had to pay $119 to upgrade to Deluxe due to $185 in retirement contributions I didn’t know I have. And, by reviewing TurboTax product, I am automatically enrolled in emails I have to opt of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden fees at the end
on April 15, 2025
Posted by: Ilan406
from Helena my
I hate your guys service, so much for free tax returns. I had to pay 183$ in fees and wasn’t expecting to do so till the very end,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax ❤️
on April 15, 2025
Posted by: LOVEM3
I felt very confident preparing my own taxes. TurboTax made it so easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2025
Posted by: Boss M 1975
Always good. Appreciate it them as always ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good but needs a little more simplification.
on April 15, 2025
Posted by: Juliet55
from United States
Was good, bit got a tad complicated half way in with questions which didn't apply. Allbin all, I saved in fees so quite satisfied! This is my 2nd year filing with Turbo.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 15, 2025
Posted by: Njn626
from Michigan
They make it easy and I have been using TurboTax for years now.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX IS A SCAM
on April 15, 2025
Posted by: weatherboy444
from texas
FORCED TO PAY WHEN EXPLICITLY STATED (FREE SERVICES)
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Filing because it’s the law
on April 15, 2025
Posted by: Na15555
Pricing should be lowered. Regardless you’ll make a profit
Written by a customer while visiting turbotax.intuit.com