Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's Fine
on January 30, 2025
Posted by: Joanie for Democracy
I get that each years tax requirements change. (God help us over next 4 years) But it felt a bit clunky again, especially with my retired pretty straightforward info. Also, the beginning? I felt like I was being lured into a AI situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
convenient but a few unpleasant quirks this year
on January 30, 2025
Posted by: Jackson2013
i file with Turbo tax every year but this year was different, Much harder to sign in and continue a return. Before this year when you sign in ,it would have a prompt on the left of the screen to sign-in then it popped up and said pick up where you left off. that is gone now and there is a little pencil that will take you to a section but i had already got to the point to file and i had to go back through a section i had already done. i spent longer this time because i had to wait on a couple things and signing out and coming back later was like a scavenger hunt to find what i needed. A little less streamlined than it has been in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even a 5th Grader Can do it.
on January 30, 2025
Posted by: Anonymous
from Elizabethtown, KY
Very smooth and easy-to-use. I will continue to use in years to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty easy
on January 30, 2025
Posted by: Whatever1991
from Pa
Pretty fast and easy I liked it. No problems here!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great
on January 30, 2025
Posted by: Sharky7489
from Gaffney, SC
Working with Turbo Tax was easy. This is our 2nd year using Turbo Tax and we will continue to use.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TRASH
on January 30, 2025
Posted by: Lynn132416545674
from MS
I am so tired of doing all the work paying a ridiculous amount of money just to file and get my money. $188 this year. RIDICULOUS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good for first timer
on January 30, 2025
Posted by: Alavieanna21
from Wallkill NY
Since this was my first time doing them myself, I found it pretty easy as they walked you through everything. I don't like that it was advertised that it would be free if you downloaded the app. Which I did and still paint for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 30, 2025
Posted by: Montypython12457
Good easy to use. Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Written by a customer while visiting turbotax.intuit.com