Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax made my filing easy.
on January 28, 2026
Posted by: GR1124
from GA
Process was smooth and the software made it easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
disappointed
on January 28, 2026
Posted by: hello12345678999
from Iowa
At the end I was forced to pay for deluxe even though I didn't make over 250000, no where near that. Seems kind of scammy to charge $40 and make it to where someone can't file without paying for deluxe because of Medicare tax form 8959... I only filed because I already spent so much time working on these things, but will more than likely to be using services again.. people work really hard for their money to be getting gipped.. be more ethical guys.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on January 28, 2026
Posted by: Tab Tab 0322
from wi
I was confused about the form I needed and the guided help took me right to the website to download it. it was very easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 28, 2026
Posted by: lady of the woods
from WA
Have been using Turbo Tax for years. Love it using Turbo Tax each year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: Uncleblueskillio
from Pennsylvania
Very good for beginners using for first time. Anyone can use it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay, turbo tax
on January 28, 2026
Posted by: Mamaserrano
from co
Sure makes doing taxes easy i love when i can get this done in a jiffy
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 28, 2026
Posted by: PapaGnomeo
from Washington
Been using TurboTax for years, and it is very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
done
on January 28, 2026
Posted by: Anonymous
from UT
yea, getting way to expensive for a simple program..
Written by a customer while visiting turbotax.intuit.com