Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(73,876 Reviews)
Rating breakdown 73,876 reviews
5 Stars
55,292
4 Stars
8,105
3 Stars
3,531
2 Stars
2,166
1 Star
4,782
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TURBO TAX - AVOID AT ALL COSTS - SCAMMERS
on April 15, 2025
Posted by: TURBOTAXSUX4EVA
the WORST! have used turbo the past few years with no problems, this year i do as i normally do and go with the free option (i have one document and can upload it with a click) so no need for extra assistance! turbo decided on its own (i went with the free option and did not request them to do this) to look for deductions and found one for $119, was thinking 'alright,cool' it then tells me i HAVE to upgrade for $79 to continue with my taxes because of the deduction ha did not ask you to look for one but alright, go on and take more than half of what i was getting back (it will not let me remove the deduction from my taxes now) so i have to pay to continue, it then tells me there is a $40 processing fee (what the heck!? SHADY) okay, take the entire amount from me, was not expecting anything back anyway! i tell them to take from my refund but i guess they are taxing me too so the $119 refund does not cover the cost and i am FORCED to pay with my card to continue filing my taxes ha this is SHADY and BAD BUSINESS! i chose the free option because my taxes are easy and you tricked me into having to pay you money! so free is not free! and WATCH OUT for hidden fees!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Charge less
on April 15, 2025
Posted by: Taxes are toooo much
from California
You charged me more than you said you would, you should t do that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file with confidence
on April 15, 2025
Posted by: Chocpb
from Wilmington, DE
I've been using it for years and all my data is easily syned up saving considerable time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 15, 2025
Posted by: nngie
I've used the Turbo tax for years due to its easy to use and they have great support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading prices
on April 15, 2025
Posted by: Typicalstuff
Still misleading about costs for filing. Claims costs are a certain price the entire time for fed/state/local, then after you go through everything and get ready to check out they add another hidden cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the software of choice
on April 15, 2025
Posted by: Grerrg
First time not using a cd version and like it very much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Terrific
on April 15, 2025
Posted by: JDSANTOS
from CA
Great software, easy to use, self intuitive for older clientele.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price for TurboTax
on April 15, 2025
Posted by: GMoney72012
They say it’s free but at the end they’ll charge you $100+ for different fees you can’t even debate on the price
Written by a customer while visiting turbotax.intuit.com