Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,325 Reviews)
Rating breakdown 87,325 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,715
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Awful but easy
on April 15, 2025
Posted by: DO42
from CA
Its dumb hat you charge $44 to have my fee be charge from my refund and you pass it off as additional other services and say pay with your refund is free as long as you pay for this. Its lying and predatory.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 15, 2025
Posted by: Anonymous
from Arkansas
Easy to follow and great for last minute filling yet it's review is picky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So helpful
on April 15, 2025
Posted by: Canine88
from Sacramento, Ca
It was very helpful and easy to use
I was guided every step of the way
I was guided every step of the way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on April 15, 2025
Posted by: Tax_guru
A serious amount if hidden fees at the end. Easy to use but the fees get higher and higher every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Boo
on April 15, 2025
Posted by: jack Mihoff
Free is not free with turbo tax. They should tell you that it costs $119. Your commercials are misleading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Needs changes
on April 15, 2025
Posted by: Whatever1315
Made simple taxes difficult due to too many questions and trying to get to spend more money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy and Convenient - Gougery!
on April 15, 2025
Posted by: TheOverCharged
from Oregon
Easy and convenient. It seems like It gets more expensive every year - more expensive than I believe is fair. 3 stars, but it would be 5 if the pricing was reasonable. But alas, I used the service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBOTAX
on April 15, 2025
Posted by: cassidyangelina
from Tampa,FL
My experience using turbotax was incredibly easy! I use turbotax every year and it’s my favorite 5/5!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com