Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Even a cave woman can do it!!
on April 15, 2025
Posted by: Prissy 225
from Eastanollee GA
I have been using Turbo Tax for years. It is so easy to use and they are with you every step of the way.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2025
Posted by: Beisbol
from New Mexico
this was a very easy program to understand. I was unable to do my taxes sooner , so I used turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Moving Tax Prep off TurboTax.
on April 15, 2025
Posted by: Rmp152
from PA
I have used TurboTax for years, and this year it was truly agonizing. The explanations for "Learn More" were vague and unhelpful. I have filed for years under the same account, but this year it says that I either didn't file my 2023 returns, or I didn't use TurboTax, despite my confirmation notices from previous years.
Given the price of using services, and the lack of support in doing so, I feel that using a different method for tax preparation is in my future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2025
Posted by: crsmoore
from GA
I've been using TurboTax for years. I like it because it's straight forward and very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 15, 2025
Posted by: Fickhead
Stressed late high blood pressure finished forget about
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on April 15, 2025
Posted by: zlietz02
Easy to do your taxes! They offer help every step of the way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip off
on April 15, 2025
Posted by: Anonymous
from Atlanta
Turbo tax says it’s free. It ends up costing me almost $300 by the time I’m done with it. Absolutely ridiculous.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
All the extra Fees… im done%
on April 15, 2025
Posted by: Tot855
Not a fan anymore. Ill get a live person to do my taxes if I have to pay…. 👎🏾👎🏾👎🏾👎🏾
Written by a customer while visiting turbotax.intuit.com