Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Beware
on January 28, 2026
Posted by: MeccaG
from South Carolina
DO NOT ever file early with TurboTax- what a nightmare. Have done taxes for over 50 years and their process is BROKEN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: doody23
from mass
easy and simple process thanks to turbo tax was fast and simple
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 28, 2026
Posted by: Easy filling 72
from VA
Using turbo tax makes filling your taxes really simple.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on January 28, 2026
Posted by: JkAlaskan
from Alaska
Easy to complete but not free that is a complete lie, had to pay 80 dollars in the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 28, 2026
Posted by: MistK
from Kansas
Always easy to use and got at walking through the new changes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Roger 56
from Texas
It was great experience I will continue to use this service. I have been using turbo tax since 2018
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome as every year
on January 28, 2026
Posted by: Joec2233
from IL
easy and smooth. Turbo Tax is always the best. I will be back next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is taxing taxes.
on January 28, 2026
Posted by: Anonymous
from Texas
TurboTax should have a free option. This used to be provided in previous years.
Written by a customer while visiting turbotax.intuit.com