Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(74,246 Reviews)
Rating breakdown 74,246 reviews
5 Stars
55,593
4 Stars
8,137
3 Stars
3,541
2 Stars
2,180
1 Star
4,795
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Wouldn’t recommend.
on April 15, 2025
Posted by: Nicetry14
So I have one extra thing on my w-2 from employment where I haven’t worked in 8 months and I get charged 79$ to complete even though I don’t remember any of that info. How is this friendly. Hostile product that takes advantage of customer base.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not happy with deceptive pricing that it does
on April 15, 2025
Posted by: Anonymous
from Missouri
Very deceived again with Turbo Tax, it stated file your Fed and State together for $64.00 then charged me for both total $143.00. I need to find another way to file my taxes as this program has jacked me over the last 2 years.
totally not happy with it
totally not happy with it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax charges for everything
on April 15, 2025
Posted by: Bob dickens
I’m surprised your not charging me to type up this review!! Since you charge for everything it seems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on April 15, 2025
Posted by: SCBuell25
from Waterbury, CT
I was very hesitant to use and purchase this service as I had never used it before. But once I got started it went very smoothly. It even asked questions and got me credits I wasn't even thinking about.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast and friendly!
on April 15, 2025
Posted by: Bylowe88
Fast results! Great experience! It gets better and better each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Are your parents proud of you?
on April 15, 2025
Posted by: FoundingFathers
We need to bring back tar and feathering tax agents
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
F this Sh.....
on April 15, 2025
Posted by: TaxesSukFU
There needs to be a more accurate gage to show how far along you are with your taxes. I press the file button, then there is 36 other things I had to do in order to complete the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the Best
on April 15, 2025
Posted by: Terri58w
from Anniston AL
Awesome experience using Turbo tax. I highly recommend
Written by a customer while visiting turbotax.intuit.com