Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 30, 2025
Posted by: Bellapl
Very explanatory and easy. Explains and easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy to use!
on January 30, 2025
Posted by: Turbo Tax 2425
from United States
Turbo Tax makes filing my taxes so easy! The online portal is set up to easily guide you through your taxes and helps you get the most out of your tax refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 30, 2025
Posted by: ColeeJ
from United States
It's always easy to use Turbo tax. I like the way they explain each detail and each section offers help if needed.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax got me the best refund
on January 30, 2025
Posted by: Kaykay202204
from New Jersey
Simple way to follow I was able to follow the prompts and steps easily
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and Easy
on January 30, 2025
Posted by: PrincessMoon
It's easy to use and allows for easy to understand instructions. The only thing I don't like is asking to upgrade after every question. It makes the process take so much longer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Highway Robery
on January 30, 2025
Posted by: Novalor
They take way too much money from me so I'm left with nowhere near what I should have. They shouldn't prey on people just wanting to get some money back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rating
on January 30, 2025
Posted by: NBCBTEXAS
User friendly process. Thank you for your assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money hungry company, same software now 400% more!
on January 30, 2025
Posted by: mollyrima
from baltimore, md
Used to be $39, now $150
So incredibly disappointing
So incredibly disappointing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com