Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(74,309 Reviews)
Rating breakdown 74,309 reviews
5 Stars
55,649
4 Stars
8,143
3 Stars
3,541
2 Stars
2,180
1 Star
4,796
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Price Gouging
on April 15, 2025
Posted by: Odi N
from California
Simple and easy as always. But this year Turbo now charges for Federal along with the already charged state for the so called "free" version. Also, the price for state has doubled. Ridiculous considering the app doing the work with a hand full of technical workers doing app maintenance. I suspect this will help cover all those Intuit commercials and advertisement we see almost every day.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on April 15, 2025
Posted by: Lance 1
from Los Angeles, cA
No call from Turbo Tax as promised within 5 minutes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Thieves
on April 15, 2025
Posted by: Another Marc
from Upstate NY
They charged me $64 to file my state taxes, then said I was ineligible per state law & that I have to mail in that return. What did I pay them for then?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Is Stress Free
on April 15, 2025
Posted by: Jaimeg1998
from San Bernardino CA
The App Can Use Better Step By Step Process On Some Questions That Are Hard To Figure Out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on April 15, 2025
Posted by: RobertCY123
I paid twice, tried to file 2023 and the software shifted to 2024 when I finished . They then tried to upcharge me again. This company doesn’t even allow you to e-mail support when there are issues. I would advise anyone not to use TurboTax as there are cheaper alternatives.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Free file charges me
on April 15, 2025
Posted by: Anonymous
from Alabama
I dont understand why I was charged when it said I qualified to file for free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo Tax Go!
on April 15, 2025
Posted by: NancyGeo
from Atlanta, GA
Makes tax filing quick and easy. Good help resources.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was convenient and easy to use.
on April 15, 2025
Posted by: Cali5tray
from Texas
Great for my first time! I like the explanations and how you are guided through the process
Written by a customer while visiting turbotax.intuit.com