Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is awesome
on January 28, 2026
Posted by: shelby2006
from wyoming
It was very easy for me to file my taxes. I like how they double check everything to help you get the best return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
cool
on January 28, 2026
Posted by: kapra
from tx
I do not appreciate turbo tax asking for my hard-earned money after every portion of filing. This would not be a problem if turbo tax was not advertised as free. Having to pay for some of the "features' makes this not free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The Best
on January 28, 2026
Posted by: Oregonbeachgirl70
from Oregon
I love the Turbo Tax Online Deluxe. I have been using it for years. This is the first time using the on-line version. Always accurate and compatible with my computer. The features are easy and directions are easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 28, 2026
Posted by: Adog19
from Montana
Easy to use and I will settle for the excellent service.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on January 28, 2026
Posted by: living in ky
from ky
there was some extra steps this year. it was still pretty easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
eh
on January 28, 2026
Posted by: SKLADJFHKLJASDFH
from wa
wish I didnt have to pay to do my own taxes.
my review was 7 characters too short.
my review was 7 characters too short.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was easy and easy to understand
on January 28, 2026
Posted by: donnahunter
from nc
i was able to understand it and the guidelines, well written
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 28, 2026
Posted by: tteluhFAM
from IL
Was very easy for me to enter my information, just needed my w2, last years return, and some personal info i already had on hand took me a couple of hours for my first time. Next time ill be quicker if everything works out the way it should. Last thing i saved about $600 thanks to intuit
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com