Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not worth the price
on April 15, 2025
Posted by: BrokeAfterTaxes
from California
Used to be free, just spent 222$ for a fairly basic file with W-2s. I didn’t have enough time to use literally anyone else. This will be my last year, it’s the most user friendly but I won’t waste my whole refund again. I can’t believe the up charges, corrupt company taking advantage of people who need help with a legally required activity. I’m disappointed in the changes.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 15, 2025
Posted by: Kswng
Easy to use. Able to finish my taxes in about an hour. Prices are starting to get higher then other tax prep places.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was efficient
on April 15, 2025
Posted by: Jessica70409
Quick and easy. I usually use an accountant so this cost less and was easyl
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive for low income household
on April 15, 2025
Posted by: Anonymous
I made under 50k a year. Your filing fees are ridiculous! This will be my last time using this service. You could've offered reduced rates but chose not to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate TurboTax
on April 15, 2025
Posted by: Brose12
Scam. SO expensive. Use FreeFileUSA. :(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as possible
on April 15, 2025
Posted by: Anonymous
from Near Atlantic City, NJ
Easy as possible, only took 2 hours! One day I'll learn to do it earlier!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was so simple
on April 15, 2025
Posted by: natedogodog
i did not work with any turbo tax pros but still a very easy process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and fast
on April 15, 2025
Posted by: Tammy 561
145.00 well spent thanks Turbo Tax
Fast when I needed it to be
Found more breaks then I would have
Fast when I needed it to be
Found more breaks then I would have
Written by a customer while visiting turbotax.intuit.com