Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax is great
on January 30, 2025
Posted by: Lucky1979
from MS
It guided on the steps to take. It was very efficient.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
the best
on January 30, 2025
Posted by: jxc246
I love how fast and east TurboTax is. I have used them for 7 years now and I'll never use another service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very pleased customer
on January 30, 2025
Posted by: Vani98
from CT
Very easy and always great results been using turbo tax for 5 years now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on January 30, 2025
Posted by: Genaya
from Greenwood SC
Turbo Tax was simple and easy to follow instructions. highly recommended!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Hidden Fees
on January 30, 2025
Posted by: Maeganrose
They would not allow me to do a free version. At the end, it told me I have a foreign account when I do not. And added every extra fee that I didn't agree to. This is extremely frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is awesome
on January 30, 2025
Posted by: spmukul73
from WA
It was excellent, I finish the whole thing in 16 min
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Do not recommend at all
on January 30, 2025
Posted by: auti12345
from Saucier, MS
Do not recommend. I have been using this app for years. I file my return by myself. This year, I’m filing my return, hoping that I didn’t miss anything and going over each tab in the app just checking because I got a 1095. But through each review and tab, it kept saying I had nothing left to fill out and on each step of submitting my return. It said that everything was great and It was looking good. Well turns out that I was missing quite a bit of information on my return even though I thought I filled everything out because I trusted that the website knew by saying “ great and let’s review everything” so my return was rejected and I had to re-file or amend my return and ended up paying this company $128 of my return in order to do so. I am so upset and will be looking else where to file my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I have used TurboTax for several years. It's super
on January 30, 2025
Posted by: Pole77
I have used TurboTax for several years. It's super easy!
Written by a customer while visiting turbotax.intuit.com
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