Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
I got ripped off
on April 15, 2025
Posted by: Sad State of Affairs 1111
I chose the allegedly free filing tax return method. After entering all of my information, I was informed that because my int 1099 showed a $2 early withdrawal penalty, I would have to upgrade before TurboTax would file my return. In short, I was charged $150 based upon a $2 early withdrawal penalty on my 1099.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on April 15, 2025
Posted by: Mina2005
from Mississippi
Thank you for making the process easy. I was a little nervous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on April 15, 2025
Posted by: 2025JoyT
from Georgia
It's to expensive. It's always said you'll save money the more you file but that is never been true for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great experience
on April 15, 2025
Posted by: chef ty
great and easy to use and file. This is my first time filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on April 15, 2025
Posted by: jmartinez0116
from kentucky
easy to use, step by step instructions, help is there if needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax still the best way to go
on April 15, 2025
Posted by: BCTerrell
from west virginia
the experience was nice just thought it was overpriced
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is HORRIBLE
on April 15, 2025
Posted by: cccccccccccccchhhhhhhhhh
from Pennsylvania
Worst year ever with Turbo Tax, will definitely not be using them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on April 15, 2025
Posted by: Traciepainter
from Charles Town wv
I have used it for years. Never any problems. Quick and easy.
Written by a customer while visiting turbotax.intuit.com