Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
fast, accurate, easy to use
on January 30, 2025
Posted by: patric627
from rhode island
great user interface. fast operation.
easily navigated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It's a great tool to use and it's pretty east!
on January 30, 2025
Posted by: ECooper20
The platform is very interactive, and you can get information or tips to file your taxes easily.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Con/Scam.
on January 30, 2025
Posted by: imoan69
feels like a con/scam when using tax refund to pay for their "free" services and then shove the $40 "upgrade" in your face without being able to click on the free version. Then to top it off they add an additional $40 for using your tax returns to pay for the crappy service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
SUPER CONVENIENT
on January 30, 2025
Posted by: Samyia
from North Carolina
Super Convenient and easy to use. This is my 5th year using turbo tax
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the greatest!!!
on January 30, 2025
Posted by: Dee062889
from Oklahoma
I love Turbo Tax its easy and great to work with. I will always use this system to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
YOUR PAYING TURBOTAX ONLY TO DO IT YOURSELF
on January 30, 2025
Posted by: KINGREBEL
from California
Too many fees to be doing it on your own. It's better and more cheaper going somewhere else. Turbotax is going to charge you an arm and leg just to file your own taxes when someone could have done the work for you for cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome
on January 30, 2025
Posted by: Anonymous
from Illinois
easy and very helpful hints great service. i would recommend to others
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax made it easy.
on January 30, 2025
Posted by: Wanda 61
from Chesapeake Virginia
I was guided into every step. When I didn't understand, I would click on the question marks for extra information. I'm really glad that turbotax has a program that lets you do it yourself.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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