Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(75,089 Reviews)
Rating breakdown 75,089 reviews
5 Stars
56,276
4 Stars
8,198
3 Stars
3,570
2 Stars
2,205
1 Star
4,840
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Just a scam to get you to pay more money
on April 15, 2025
Posted by: Jbanz
Backed me into a corner and made sure to tell me I had no other options but to buy the deluxe and then once I got past that point it realized I never contributed my own funds to HSA and never withdrew from it. It just acknowledged that I contributed to an HSA (through my employer) and decided it couldn’t continue until I paid for the deluxe package to then tell me oh you contributed 0 and you withdrew 0 and the only number they needed from me was the number in line 12 on my W-2’s so on top of the $64 charge for filing in my state I got to pay a $79 charge for checking no on two boxes I tried to tell them never needed checked so I got to pay $143+ what I owed for my federal return and since I owed I had to pay every bit out of pocket and will only have made $22 but am currently out $143 until my return hits my account then I will have made my money back plus $22
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
expensive
on April 15, 2025
Posted by: broke as hell sad
from ga
good thx alot see u next year so pricy 1111111111111111111111
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing taxes was easy with Turbotax.
on April 15, 2025
Posted by: viv1202
from Lancaster, CA
Filing my taxes with Turbotax was easy and very clear. There were easy explanations to certain files and made me feel comfortable. Would recommend to people who need help filing their taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on April 15, 2025
Posted by: 555jjj
Wouldn't let me click out of HSA account and there for had to pay $150 in Turbotax deluxe. Scam
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing have used it for years
on April 15, 2025
Posted by: Tara1998
from Newark, oh
Always an awesome site to use for taxes. Well laid out
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on April 15, 2025
Posted by: Dvice823
from Tennessee
My return was 133 TurboTax took 119 so I get 14 now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome I thought the 1040 was free
on April 15, 2025
Posted by: Go getting it Craig
Everything was easy do I would recommend this to friends and family
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank God for TT!
on April 15, 2025
Posted by: MadErn333
from Cape Coral, Fl
Simple and low costing! Easy to understand and user friendly
Written by a customer while visiting turbotax.intuit.com