Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(75,288 Reviews)
Rating breakdown 75,288 reviews
5 Stars
56,436
4 Stars
8,218
3 Stars
3,573
2 Stars
2,210
1 Star
4,851
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Too expensive
on April 15, 2025
Posted by: Sjwillwy
Too expensive. The service fees just are outrageous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
If i have to pay $180+, why do it myself
on April 15, 2025
Posted by: My name is matt
from Tulsa oklahoma
I started using TurboTax about 10 years ago because i was tired of paying so much for someone else to do my taxes. I just finished doing mine and my daughters taxes. $180+ each. I dont know what happened to the free or $59 dollar TurboTax, but if im paying that much, ill just take my taxes to someone else and have them do it. This is the last year i use TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on April 15, 2025
Posted by: Happyheart1993
from TX
Mostly easy to use, although some things could use a little more explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 15, 2025
Posted by: C Turner
I used to love turbo tax but now my filing cost is more than my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on April 15, 2025
Posted by: Gani78
*its good and easy to work with. Easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 15, 2025
Posted by: mcelol
TurboTax is easy to use as it completely guides you through the tax preparation process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is good to work with to get my taxes done
on April 15, 2025
Posted by: SRV59
from West Virginia
Everything was pretty much straightforward...the only issue I had was some confusion regarding the 1099NEC info, and was finally able to fix it.
However, the ads were misleading with regard to free filing and/or 20% off.
However, the ads were misleading with regard to free filing and/or 20% off.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's never free
on April 15, 2025
Posted by: DianeHatesTaxes
from Massachusetts
Your system is great, but you always advertise that it's free, when it's never free
Written by a customer while visiting turbotax.intuit.com