Easy and thorough. This is an awesome platform for beginners as well as existing users. Once my return was rejected I received an email. Once I logged back in to TurboTax I was able to navigate the issue with ease and no problems.
For people who know next to nothing about taxes and are deathly afraid of filing taxes on their own. It will help you to learn and file easier than the pros. I've been using Turbotax for 3 years and have always been grateful to have it.
It has a great user Interface that's easy to understand and navigate without the clutter. Helpful links on each webpage that help sum up/dumb down the most common questions. It even offers live expert advice (paid service) just in case you need it.