Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Average
on April 15, 2025
Posted by: harrisaa1775
from North Carolina
It was average. I wonder if I should have just paid someone to help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
On-line Turbo Tax is trash!!!
on April 15, 2025
Posted by: HR helper
I have used the turbo tax that I purchased in stores for so many years. You could look through sections and pick what you needed. It wasn't hard to use.
This new on-line turbo tax is NOT user friendly, much more complicated to find what you need.
I will find someone to do my taxes in the future as you charge to the deluxe version if a person needs one other thing other than the W-2. It is a RIPOFF.
I will not use your products in the future. I worked for a Mission and used to be able to help some of the people in recovery to get their taxes straight with the IRS. Now it would cost each person $$$
This new on-line turbo tax is NOT user friendly, much more complicated to find what you need.
I will find someone to do my taxes in the future as you charge to the deluxe version if a person needs one other thing other than the W-2. It is a RIPOFF.
I will not use your products in the future. I worked for a Mission and used to be able to help some of the people in recovery to get their taxes straight with the IRS. Now it would cost each person $$$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!!
on April 15, 2025
Posted by: JosephZ2025
Excellent!! Thank you for the quick and easy tax filing !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Filing Experience
on April 15, 2025
Posted by: Abeduke2003
from Texas
A++++
Quick and easy tax filing application. You chose as much or as little help as you might need to make good decisions concerning your return.
Quick and easy tax filing application. You chose as much or as little help as you might need to make good decisions concerning your return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Appreciated
on April 15, 2025
Posted by: MM1975
from CA
Quick and easy made life a lot simpler needed in this day and age
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thumbs up
on April 15, 2025
Posted by: Matt the crash
Turbor Tax is fast and fantastic. Will use every time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a Great Program for Seniors
on April 15, 2025
Posted by: LilBC1
Turbo Tax is a great program, especially when needing to deal with many types of income and reporting forms. Easy to understand, use and e-file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs improvement
on April 15, 2025
Posted by: Tired Nurse
from Huntington NY
At times I was directed in circles! And why, when you have all the info from previous returns, it is not automatically downloaded into this years return
Written by a customer while visiting turbotax.intuit.com