Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Job well done.
on January 28, 2026
Posted by: Swag 10
from Kansas City M.O.
Thought turbo tax was free, but over all a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was easy to use
on January 28, 2026
Posted by: Anonymous
from Anchorage, AK
It was great to use the tax forms. Very easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward. Easy to use.
on January 28, 2026
Posted by: HandsomeHarry
from MD
Used for several years. Easy. Straightforward. Comprehensive info.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always helps
on January 28, 2026
Posted by: mikelous456ui
from tn
always helps me get the best refund i i can and i will used again soon
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your kind words, and are glad your refund experience was a positive one! Thank you for allowing TurboTax to be part of your tax journey.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple
on January 28, 2026
Posted by: Jami 25
from Noblesville, IN
Thanks for making taxes so simple and easy. I appreciate it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2026
Posted by: MEVELAZ
from Tx
It was fast, simple and self-explanatory. I was thrilled that it didnt take too much of my time.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little spendy
on January 28, 2026
Posted by: Rena Q
from New Mexico
I think it was somewhat spendy for a free filing of my taxes to end up paying $163.00!! No matter what as an American we can never get ahead when we do anything because someone makes sure they get their part for absolutely nothing more than you all have ever done in the past!! That’s my opinion though, so Thank you for whatever you do that is so much more expensive than it should be!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax
on January 28, 2026
Posted by: Nicoledw928
from NJ
This was easy to file the tax return. Thank you for your help .
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com