Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax
on April 15, 2025
Posted by: Tony 116
from Pennsylvania
Easy clear and helpful. The turbo tax system has been very useful for me and my family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is deceiving!! :)
on April 15, 2025
Posted by: JayG97
from NJ resident who works in NYC
It started out great and it was so easy to use. It eased my anxiety to have a no stress process. Until I spent an hour and a half making sure I had all my forms and information just to be told I had NO CHOICE but to upgrade of my taxes couldn’t be filed after working on them for AN HOUR AND A HALF. Then being told that my return is going to be around say for example, 900. But I had to pay 79$ for the upgrade then it bumped up to say, 200$?! But it can’t be taken out of my return so I HAD to pay it then and there. It was beyond disappointing/ frustrating/ and devastating to my bank account that is already near 0$. So thanks for that (sarcasm :} of course)….
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lack of information
on April 15, 2025
Posted by: Livlaughtluv
from Chicago IL
I didn't know intuit has let the irs's free program. I will not be returning as a customer again and will be filing through the irs' website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great service that has become expensive
on April 15, 2025
Posted by: GraceTea3
from Holland, NY
I enjoy how TurboTax explains potentially confusing things in a way that makes sense. I don't love how it has become so expensive, and the price seems to increase with each section completed, even if I decline the pricier options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on April 15, 2025
Posted by: greatgreat12334
great greatgreatgreatgreatgreatgreatgreatgreatgreat
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 15, 2025
Posted by: Jean369
I found my experience Quick and easy there was no headache
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software to file personal taxes
on April 15, 2025
Posted by: EG1888
A great service for filing personal uncomplicated taxes. The customer support helped with application of the overpaid tax credit from previous years onto the current year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax lobbys to make taxes complicated
on April 15, 2025
Posted by: tbtas
from nun ya business
gross misuse of lobbying funds to make taxes difficult and complicated. Horibble company.
Written by a customer while visiting turbotax.intuit.com