Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Disappointed in Fees
on April 15, 2025
Posted by: JessicaS78
from CA
Experience was ok. I thought I was able to file with the free version, but of course was charged for deluxe.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST!!!
on April 15, 2025
Posted by: TiffaniV
from California
Was fast, easy and efficient!!! Information was provided when needed. The best tax return app out there by far!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful and assurance
on April 15, 2025
Posted by: Katielouwho
from Harrisburg Pa
Excellent. Apart from that that is all that I care to say. Thank you.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on April 15, 2025
Posted by: AliRoc
from Houston, TX
Turbo Tax is user friendly and makes doing your taxes SIMPLE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Service
on April 15, 2025
Posted by: ckbonds
Very quick and easy! Had all the forms I needed to file!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HSA form should be included in free filing
on April 15, 2025
Posted by: Brookee25
from Texas
TurboTax gouges those who contribute to HSA. HSA form should be included in free filing because it’s a common form. Unacceptable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better that I thought
on April 15, 2025
Posted by: JF55
First time using internet access only was a bit awkward. I was expecting to follow the same flow as with SW on my PC. Once I finally figured it out it was better and would have been easier than I made it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a scam
on April 15, 2025
Posted by: Kass2181
I loved Turbo tax the first time I used it but this years experience has been just awful, I have always been able to do my taxes for free which is why I used turbo tax but now it tells me I have to pay $80, but then it goes up to $139!?! It is extremely disappointing and frustrating along with the process being made more difficult I will never be using turbo tax again. Terrible customer service and wrong information.
Written by a customer while visiting turbotax.intuit.com