Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
HIDDEN FEES
on January 31, 2025
Posted by: DOOBIEDOOPS
from GEORGIA
CONFUSING. EXPECTED RETURN WENT FROM $7798.00 TO $6889.00 BUT ONLY SHOWS UNDER $200 IN FEES???
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
1
on January 31, 2025
Posted by: 111111111111111111111112
Hidden fees suck! Should offer complete returned loan to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on January 31, 2025
Posted by: SSCL
from washington
Been using TurboTax for so long I can't remember doing my taxes any other way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is so easy!!
on January 31, 2025
Posted by: TaraBelle515
from maine
Incredibly easy to use. Love the simplicity of TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
SO EASY
on January 31, 2025
Posted by: BrinBo
Great! I love how easy this is. If you do have a question the help guide is there for help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
CONSISTENTLY AWESOME
on January 31, 2025
Posted by: STALSA
QUICK AND EASY PROCESS. I HAVE USED TURBO TAXFOR YEARS!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Meh
on January 31, 2025
Posted by: Hello turbotaxes
I keep getting the same error message while trying to efile. It is very disappointing, and a lot of people seem to be experiencing the same thing. The only reason I gave two stars, was because it was user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very helpful
on January 31, 2025
Posted by: ElisiaT
from Sarasota fl
I saw able to get the help I needed when trying to file my tax return
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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