Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,266 Reviews)
Rating breakdown 76,266 reviews
5 Stars
57,178
4 Stars
8,311
3 Stars
3,607
2 Stars
2,243
1 Star
4,927
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax AI Help needs work
on April 15, 2025
Posted by: Don1843
from SE PA
Software review found an error but needed to have me with live human Intuit person to assist in fixing the problem. AI help assistance was NO help at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2025
Posted by: Tacos86
from NC
Super easy to use and fast. Made doing my taxes actually fun and yo think I was going to file an extension.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is helpful
on April 15, 2025
Posted by: twal1
from Gadsden, Al
My experience was pretty good and helpful. Thanks alot
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why bother
on April 15, 2025
Posted by: GrahamDoland
from Louisiana
Yall charged me more than my whole refund to file. Predatory. Should be ashamed of yourselves. Why would I be compelled to feel good about a product like this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 15, 2025
Posted by: Goodtar
convenience and simple to fill out and navigate around on site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is User-Friendly & Great
on April 15, 2025
Posted by: Zero Point Energy
from Crestwood, KY
Good, easily understandable process that I appreciate Thank You!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not worth using the free sites
on April 15, 2025
Posted by: lvail
from NJ
I tried another "free" site this year and my return had errors. Nothing is worth the sleep i lost, Thank you Turbo Tax for fixing the errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
xxxxx
on April 15, 2025
Posted by: Hockey Pro
from Florida
I was filing for free and you slipped one by me and I end paying $ 79 Not happy with that sneaky charge I intend to protest I will not use Turbo again
Written by a customer while visiting turbotax.intuit.com