Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and seamless!!
on January 28, 2026
Posted by: HankMastahFile
from Missouri
Super easy to use and the pages were very responsive. I also loved that it gives you a breakdown when you are unsure of something
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax
on January 28, 2026
Posted by: BethLuz
from Colorado
So happy for TurboTax they made it so easy to file my taxes, in a complicated world I'm glad that at least my taxes are not that complicated.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 28, 2026
Posted by: Gray1970
from Texas
Turbo tax is user friendly. Every step is explained.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax 2025
on January 28, 2026
Posted by: Kayanii2025
from Indiana
my first time filing taxes was very user friendly,
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too expensive
on January 28, 2026
Posted by: alex337sa
from utah
too expensive, I feel like i am being tortured and i have to pay 88 dollars for it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on January 28, 2026
Posted by: Klmofden
from CO
So easy. Processing fees are a little steep, but you're paying for accuracy and convenience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbos Tax is a nice way to go.
on January 28, 2026
Posted by: BeetleBailey01
from Spearman, Texas
i was able to do this with a little help. Thank You
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on January 28, 2026
Posted by: p123477
from Texas
Supper easy to use and helpful! Makes the whole process less stressful
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com