Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy
on April 15, 2025
Posted by: Happyass21
from Cincinnati
Very easy. Simple experience.... Quick and easy again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is the goat!
on April 15, 2025
Posted by: jey28
very easy to navigate. overall very self explanatory.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Job
on April 15, 2025
Posted by: Taxi 2024
from Columbus, OH
Didn't like that I had to pay for my state tax refund on top of having to purchase the deluxe version in order to complete my taxes but I'm happy to have them done and done accurately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax. You've made my last two years.
on April 15, 2025
Posted by: KatsAss
from Burt MI
Fast and overall easy peasy. They explained everything to, what I had to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax AI Help needs work
on April 15, 2025
Posted by: Don1843
from SE PA
Software review found an error but needed to have me with live human Intuit person to assist in fixing the problem. AI help assistance was NO help at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 15, 2025
Posted by: Tacos86
from NC
Super easy to use and fast. Made doing my taxes actually fun and yo think I was going to file an extension.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is helpful
on April 15, 2025
Posted by: twal1
from Gadsden, Al
My experience was pretty good and helpful. Thanks alot
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why bother
on April 15, 2025
Posted by: GrahamDoland
from Louisiana
Yall charged me more than my whole refund to file. Predatory. Should be ashamed of yourselves. Why would I be compelled to feel good about a product like this
Written by a customer while visiting turbotax.intuit.com