Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,444 Reviews)
Rating breakdown 76,444 reviews
5 Stars
57,302
4 Stars
8,332
3 Stars
3,617
2 Stars
2,247
1 Star
4,946
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
False advertising claiming it's free
on April 15, 2025
Posted by: Ripoff61
Sucks! They tell you it's free then force you to pay $79 for their deluxe upgrade for the standard deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but a lot...
on April 15, 2025
Posted by: Awom
from Missouri
The product is good, as always, I just think the price is high. Your ads say roughly 37% of filers can file free, but every else is stuck covering this cost.
I have a "complex" return every year simply from my 10-98... I'll have this for literally years while I pay off my debt.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy but expensive
on April 15, 2025
Posted by: SB from Philly
from Philadelphia, Pa
Have used Turbo almost ten years. Love the auto fill every year but the fees for filing are pricey. Daycare Tom me out of the free bracket (although I upgrade anyway).
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on April 15, 2025
Posted by: Sucks207
Not the best out there. Will try to trick you into paying more. Definitely not FREE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is average
on April 15, 2025
Posted by: Papi_Adrian
The process was decently easy but I don’t like the hidden fees you claim to be free but basic delux is $79 and you really can’t use the system without paying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBOTAX IS HORRIBLE
on April 15, 2025
Posted by: Mindyours7
TurboTax get worst and worst every year. I hope you all get sued.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jay
on April 15, 2025
Posted by: Office Manager Mom
Super quick and easy. I love how it populates everything from last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is reliable
on April 15, 2025
Posted by: John Pork
Turbo tax always has the answers. I’ve been using it for years.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com