Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you!
on April 15, 2025
Posted by: DesertWolf007
from Indiana
TurboTax makes this so easy. Thank you for all of your help!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
will not use again
on April 15, 2025
Posted by: cammaan
will not use again took me through the entire process under the lie that it would be free just to charge for the service. if wasn't for last minute filing i wouldn't have used this in the first place .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's meh.
on April 15, 2025
Posted by: Steph2232
Easy to use but expensive, paid more in fees than my return amount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love the assistance!
on April 15, 2025
Posted by: Forbidden Red
from AR
Everything was so simple. Please continue to improve the app when needed.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing and spectacular, I recommend.
on April 15, 2025
Posted by: Martinjon
from Bakersfield, Ca
Turbo tax is a really helpful and great service for everyone to use. Fast and efficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I actually like Turbo Tax!
on April 15, 2025
Posted by: HazelBgjgjh
Genuinely so easy to use, and I feel relief that Turbo Tax is a trusted source for filing my taxes every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why isn't free turbotax free
on April 15, 2025
Posted by: Jake1027
from Pennsylvania
Making me pay for deluxe because of one part of my returns is ridiculous. If its going to be free filing then make it free. I'm not spending money again to file with you if I have to pay for it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
don't hide the fees please
on April 15, 2025
Posted by: 2024 hidden fees
from WA State
I had no explanation for the rate charged at the end... it kind of just showed up as "deluxe" at the end. Also, there was the hidden fees that were very frustrating. 40$ processing to take the payment from our refund, then the 35$ fee to transfer to CreditKarma Money. Other than that, positive is that it was Fast. Easy. Nice visual explanations. Makes the experience a bit more fun to do.
Written by a customer while visiting turbotax.intuit.com