Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TOO EXPENSIVE FOR A VERY SIMPLE RETURN
on January 31, 2025
Posted by: ART_S
from PITTSBURGH PA
I had a simple return with a standard deduction, 401k, pension and SS income. I was charged $49 for the simple return. I was not give any other less expensive option from the web site. I think that was not right and should have the fee refunded. NO ... "long form" Schedule A entries were ever made or required!! No special treatment required, at all!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 31, 2025
Posted by: firemen 24
from North Carolina
this was my first time filing taxes and it was fast and easy to do myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some challenges
on January 31, 2025
Posted by: Kraig K
from Indianapolis, IN
Good experience. Have used for years. One challenge. I have used PDF upload for my W2 information. My early return showed i OWED Federal taxes which was unusual. I did the check and no errors on the Federal return. I then went into the return itself and reviewed line by line. I found that my primary employer W2 did not capture State tax deductions and it was blank. I manually corrected and it put the return on par with prior years. I was just disappointed that the system did not catch that i normally have tax deductions and did not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and comprehensive
on January 31, 2025
Posted by: AnnE4459
from Colorado
easy and comprehensive - worth my time and money - very helpful each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Awesome!
on January 31, 2025
Posted by: Rell0701
It was a great experience, and Emily was very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use Tax Filing!!
on January 31, 2025
Posted by: MA805
from Savannah, GA
Easy to use and allowed me to file extremely quickly! 100% recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo keep doing one hell of a job
on January 31, 2025
Posted by: CaliLady1994
from LA
it breaks everything down step by step. And very detailed
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees
on January 31, 2025
Posted by: beauprez
The product is fine the fees are not. $40.00 to pay with my return is ridiculous. In addition, the filing free advertisement is never honored.
Written by a customer while visiting turbotax.intuit.com