Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great customer service
on January 31, 2025
Posted by: lace19
Super helpful when I ran into problem. she knew exactly how to help and got it resolved quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 31, 2025
Posted by: lljones13
from Bartlett, TN
Very user friendly.....easy to use....i like that it stores your previous year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 31, 2025
Posted by: myka2025
from Pennsylvannia
its readable and easy to complete even though the filing cost is a little high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax review
on January 31, 2025
Posted by: candimolly2020
i had a very easy time with TUrbo tax. Was very quick with my returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax hides fees till the end!!!
on January 31, 2025
Posted by: gotplayed
its fast if you know your way around a computer but they drag you in with this cheap looking deal when they know you will pay with taxes then they want to charge you a 40$ fee for doing so but dont tell you till the very end after a hr of your time.... should be upfront about the extra charges thats 2 star for me for being dishonest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on January 31, 2025
Posted by: Cusa59
Always very helpful n knowledgeable can't complain
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I look forward every year
on January 31, 2025
Posted by: SincereSD
from South Weymouth, MA
The platform is very detailed and offers the option to speak with a licensed CPA, which makes the process incredibly simple. However, I am frustrated with the state of affairs, particularly when it comes to the government's passing of laws—whether new or old—that directly affect taxpayers. It’s disheartening to see how, despite all the hard work people put in, the end result of doing taxes is that most will never receive the full amount of what they’ve truly earned.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is PAIN FREE
on January 31, 2025
Posted by: Travis696970
from Kansas
I use TurboTax every year. They make it extremely easy and pain free.
Written by a customer while visiting turbotax.intuit.com