Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,825 Reviews)
Rating breakdown 76,825 reviews
5 Stars
57,588
4 Stars
8,364
3 Stars
3,643
2 Stars
2,256
1 Star
4,974
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Disappointed
on April 15, 2025
Posted by: Shameful2
Your program has become very complicated and to charge $143 to file when this was a simple return of a college student is disgraceful. My cousin made $70K plus and you did not charge him at all to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is ok
on April 15, 2025
Posted by: Doesmatter69
Still owe almost 800-900$, wouldnt let me take the file payment out of my state return. Just never really ever satisfied with turbo tax. Definitely going to H&R Block next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on April 15, 2025
Posted by: Jay19856
from Sicklerville Nj
Getting to expensive, sister went on another site after doing turbo tax and ended up getting a way higher refund
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many fees and too costly
on April 15, 2025
Posted by: Poorgirl74
from El mirage az
It wasn’t the easiest to do. It would have been nice if it made changes for you between state and federal. And it cost way more than I wanted to pay. With every filing option there was an add fee for every step. It was too much and didn’t include audit specialist.
I paid less with other services.
I paid less with other services.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Costly
on April 15, 2025
Posted by: costlyTurboTax69420
Too expensive of a tool, should change the model based on your deduction type
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and straightforward.
on April 15, 2025
Posted by: Lardo12
I didn’t use a live expert. I didn’t need any help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on April 15, 2025
Posted by: evierue
very helpful for the first time i filed my taxes alone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 15, 2025
Posted by: rickhoe48
from Florida
Quick and easy to file. I did in 1 Hour. Mase my day
Written by a customer while visiting turbotax.intuit.com