Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(76,899 Reviews)
Open Ratings Snapshot
Rating breakdown 76,899 reviews
5 Stars
57,638
4 Stars
8,369
3 Stars
3,650
2 Stars
2,260
1 Star
4,982
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Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Thanks turbotax
on April 15, 2025
Posted by: feldog3467
It really makes the year to year tax experience so much easier!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on April 15, 2025
Posted by: Robyn25
Filing was simplified it was not stressful, extremely helpful and intuitivie
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Disappointing experiencr, after several years
on April 15, 2025
Posted by: Mike076
Process not interactive, I had to go back through my taces again because I could not communicate with you directly about the reason the original file was rejected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Time Saving Tool
on April 15, 2025
Posted by: mdddennis
from South Carolina
Easy, Fast and Efficient....,.......................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax helpful
on April 15, 2025
Posted by: lees19
The process was quick and easy to follow. they are very thorough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Sytem still needs work
on April 15, 2025
Posted by: Deerfield Joe
from ILLinois
I have had to go back twice so far to try to get my IL tax return filed and your system info for how to fix the problem is not very good meaning you at Turbo Tax understand how it works and what to do but I don't. This has not been Beta tested enough or Turbo Tax is not spending the time to truly look at these type of problems and fix them to make it simpler.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Charge too much
on April 15, 2025
Posted by: MNNonna
from Bloomington MN
Too many hidden fees, I ended up paying more than I got back for a refund.,
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy going
on April 15, 2025
Posted by: Zepko
from Maryland
It’s pretty easy step by step process if you take your time.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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