Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Annoyed
on April 15, 2025
Posted by: Kay kay2222222
They take too much money, and they deduct too much it’s annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend
on April 15, 2025
Posted by: Megjohn
from Alabama
Always super fast and easy. Most convenient way to get your taxes taken care of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on April 15, 2025
Posted by: Sweetpea2025
On my phone it was difficult to see what you were entering.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is Awesome
on April 15, 2025
Posted by: Trex565
I always use Turbo tax for over 20 years. I never have a problem. Very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unneeded waste of money
on April 15, 2025
Posted by: Weddeh1
from Des Moines, IA
I basically filed my taxes by myself, but because the basic version of turbo tax doesn’t cover an HSA account I had to pay for a tax expert, and then on top of that because I chose to use my refund as the payment method rather than paying for something that I didn’t want to use, I had to pay an extra $40, taking $201 from my return of $500something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It’s awesome but I am not completely happy…
on April 15, 2025
Posted by: jessicamorgan718
I love how easy it is to use this year over year since it brings in a lot of things automatically. It is really annoying that the promos offered are only for new customers. How about rewarding those of us who have stayed loyal to your system?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Frustrating and a waste of money
on April 15, 2025
Posted by: Gigikate22
from Buffalo, NY
Turbo tax started off well but then AFTER I had paid and had to upgrade to do the 1099-R form they ‘reviewed’ my returns and kept giving me an error regarding box 14 and 16. After look up the issue I found out it is a common error with Turbo Tax and I will not be using them again for my taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is a ripoff
on April 15, 2025
Posted by: Benmur09
Product is relatively easy to navigate but the price is absolutely ridiculous.
Written by a customer while visiting turbotax.intuit.com