Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Very easy!
on January 28, 2026
Posted by: RChelicopter
from Rapid City, SD
Got my taxes done in an hour. Super easy to use, just wish the fee wasn't so high. It took like a third of my return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax return tool
on January 28, 2026
Posted by: 6 Mac fam
from Florida
I have always had a great experience with Turbo-tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Totally awesome
on January 28, 2026
Posted by: Sandy0048
from Texas
They had guidance all the way it was easy and accurate easy features give me the best possible return.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on January 28, 2026
Posted by: angrytaxpayer2026
from phoenix az
why do i need to pay you when i signed up for the free filling. ill fine a different way next year so i dont have to use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax
on January 28, 2026
Posted by: DougKat
from Utah
good program. helps a lot. words shouldn't be required
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Was Easy To Use
on January 28, 2026
Posted by: Yhaygood
from North Carolina
It was pretty easy. I got stuck on 1part but I just hit the help button and they helped me fix it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great stuff turbotax
on January 28, 2026
Posted by: t dog 88
from rode island
did not need to use that feature it was quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Software Ever Written
on January 28, 2026
Posted by: Retrolio
from Vermont
Most reliable and easy to use tax software that is available today!
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com