Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is False Advertising
on April 15, 2025
Posted by: TerribleTurboTax25
An absolute scam. You advertise “0” “free” and then rack up as the person files “in order to move forward.”
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
intuit sucks!
on April 15, 2025
Posted by: intuitsucks123
from United States
intuit sucks! hate this company! bunch of scammers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Swift decline in customer service.
on April 15, 2025
Posted by: NYSTEV
from Hamlin, NY
This service use to be ACTUALLY free. Somehow someway you WILL eventually hit a screen that tells you your taxes are “too complicated” for the free return. I file with ONE W2 and nothing else. No crazy deductions or situations. Last year I filed with an actual NYS tax software that’s free, will be returning to that for next year. Millions of Americans used your service because it was one less expense crushing the lower class.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome!
on April 15, 2025
Posted by: DLo67
from Indiana
The step-by-step process made it easy. The program kept me up to date in real time as I completed the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks
on April 15, 2025
Posted by: Kk9515
Turbo tax claims they are free but charges 200 in fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best
on April 15, 2025
Posted by: FFF88
The Best there is. Hhhjjjjjjjjhjjjdjjdjdndndnnddnnfndndnfnfndndn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax misleading ads
on April 15, 2025
Posted by: BrokeIllinoian
I filed with Turbo Tax this year because your ads said it’d be free if I didn’t file with Turbo Tax last year. I didn’t file with Turbo Tax last year, so I thought that sounded like a good deal. I am embarrassed that I fell for your misleading sales pitch. Not only was it not free, in fact it was around 150$. I will avoid Turbo Tax in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not worth the price
on April 15, 2025
Posted by: AT19902025
from Houston tx
The process was easy but I’m confused why I’m paying 79 dollars when I did it myself.
Written by a customer while visiting turbotax.intuit.com