Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,922 Reviews)
Rating breakdown 76,922 reviews
5 Stars
57,659
4 Stars
8,370
3 Stars
3,650
2 Stars
2,261
1 Star
4,982
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Unfortunate Payment Step then Filing Error Notif.
on April 15, 2025
Posted by: Gtg708x
Only was informed of my filing being "NOT E-filable" after charging me $143 for federal and NY state tax. Kind of disappointing-- was choosing TurboTax for years just because of the online ease and taking care everything via one website. The "NOT E-filable" warning should be before the payment confirmable process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ridiculously high price, nothing new
on April 15, 2025
Posted by: bto112358
Ridiculously high price, nothing new...way of the world but still. No reason on earth why the cost has gone up so much except for GREED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on April 15, 2025
Posted by: Xxat
Really helpful System. I will recommend to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
*eyeroll*
on April 15, 2025
Posted by: BCMC81
from Mi
The fees are ridiculous! This will be the last time I use Turbotax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use!
on April 15, 2025
Posted by: Beth AD
from Lincoln Park, NJ
Turbo Tax is SO easy to use. The Help feature answered all of my questions. I felt confident submitting my return after using Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Programmed well, but clearly a money grab.
on April 15, 2025
Posted by: Silence Dogood 69
This service should be free and provided by the government like every other first world country. Intuit lobbies your congresspeople to make the free tools obscure. They even raised the prices the closer we got to 4-15.
Find the free option and don't support these money-sucking middlemen if you can.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Taxed
on April 15, 2025
Posted by: Turnotaxed
from Florida
It cost too much money for me to file my own taxes, especially using the lowest service without any of their expert max or Pro additional fees ridiculous. The amount of money charged again for me filing my own taxes.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 15, 2025
Posted by: Zaebae
from Eastern Shore, Maryland
Fast, easy, helpful. Every step was thoroughly explained.
Written by a customer while visiting turbotax.intuit.com