Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
4/15 Tax return.
on April 15, 2025
Posted by: brgtaxes
from Penn Hills, PA
I’ve been using TurboTax for over a decade and it always comes through for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent product
on April 15, 2025
Posted by: poppa largey
from Gonzales, Louisiana
excellent product I have been usung it for years and will contin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was quick and easy.
on April 15, 2025
Posted by: rbourng
I ave enjoyed filing taxes through turbo tax and it was quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Won't be using TurboTax again
on April 15, 2025
Posted by: jnmd
from philadelphia, pa
It was going fine, until I tried to submit my taxes. I got the success screen, followed by a very un-helpful error message. The error message said, "We could not e-file your return for the following reason: Our records indicate that you are not entitled to e-file one or more formsets." Which formset? How do I correct this? No clue. I tried again several hours later and it seems to have worked now? I hope?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unfortunate Payment Step then Filing Error Notif.
on April 15, 2025
Posted by: Gtg708x
Only was informed of my filing being "NOT E-filable" after charging me $143 for federal and NY state tax. Kind of disappointing-- was choosing TurboTax for years just because of the online ease and taking care everything via one website. The "NOT E-filable" warning should be before the payment confirmable process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ridiculously high price, nothing new
on April 15, 2025
Posted by: bto112358
Ridiculously high price, nothing new...way of the world but still. No reason on earth why the cost has gone up so much except for GREED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on April 15, 2025
Posted by: Xxat
Really helpful System. I will recommend to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
*eyeroll*
on April 15, 2025
Posted by: BCMC81
from Mi
The fees are ridiculous! This will be the last time I use Turbotax!
Written by a customer while visiting turbotax.intuit.com