Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(77,349 Reviews)
Rating breakdown 77,349 reviews
5 Stars
57,988
4 Stars
8,414
3 Stars
3,664
2 Stars
2,276
1 Star
5,007
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Sprang state fee after already filling it out
on April 14, 2025
Posted by: Deceived in Illinois
As soon as I entered the HMO information I should have been notified of the charge. Also, there should have been an option to change my mind and print and mail after seeing the fee. You got my money for state this time but won't get my state fee or my federal fee next time. I will go elsewhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is NEVER free!
on April 14, 2025
Posted by: BreKalm
Started my free filing then upgraded to the $29 version as I went through the questions. Then at the very end Turbo tax claimed I needed to buy the deluxe version in order to file. Ended up paying close to $140 to file my taxes. I thought they got sued over this exact issue but I guess they more money scamming people then they lost in the suit.
Also I left and came back to my taxes a few times and every time I came back I would be ask a bunch of different questions in order to continue where I left off. It just seemed weird. I have filed with turbo tax for over 10 years and I think this will be my last time due to these concerns. I will also encourage others to file with a different company as well.
Also I left and came back to my taxes a few times and every time I came back I would be ask a bunch of different questions in order to continue where I left off. It just seemed weird. I have filed with turbo tax for over 10 years and I think this will be my last time due to these concerns. I will also encourage others to file with a different company as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nothing better than Turbo Tax
on April 14, 2025
Posted by: Robert Boots
from Scottsdale, AZ
Great experience as always. Turbo Tax makes doing taxes easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on April 14, 2025
Posted by: Nurdan25
from California
It was simple and easy, everything is instructed well.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on April 14, 2025
Posted by: pharrisl
from Fort Walton Beach, FL
Overall easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scanmers
on April 14, 2025
Posted by: Bobdobs1555
from Woodbury
They sign me up for the expensive service that was useless for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on April 14, 2025
Posted by: nick1111111111
it was easy to use following the easy instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great
on April 14, 2025
Posted by: Biglos123
Simple and easy. Hassle free. Highly recommend 2 try
Written by a customer while visiting turbotax.intuit.com