Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
2024 Tax filing
on April 14, 2025
Posted by: Patricia 58
from MICHIGAN
I find the process to be fairly easy. However, I filed with TurboTax last year also, but the program said that I did not file with Turbo Tax last year, and did not have my AGI from 2023. I comfirmed with the IRS website that I filed last year. So why did Turbo Tax not have records of my filing?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
This was a pretty smooth process
on April 14, 2025
Posted by: Izzy010203
Smooth for the most part up until I got to the end where I was asking for a lot of payment information kind of made me feel a little uncomfortable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Proud customer
on April 14, 2025
Posted by: Tynnetta
Quick and easy. Been using this service for years and Its been good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Another vile dehumanizing product
on April 14, 2025
Posted by: Daniel882024
from Minnesota
So many misleading pages trying to trick the user into spending more money or providing TurboTax with access to user data for little to no discernable benefit to the user. There is no discernable way to save your progress. The company only exists because it lobbies the federal government to prevent our taxes from being completed by the feds like other developed countries. A classic example of a capitalist institution prioritizing money over all human interests.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great
on April 14, 2025
Posted by: Eddie12321
from California
I had a GOOD experience with turbo tax. I will recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the way to go
on April 14, 2025
Posted by: Hoss2511
from Weatherford Texas
Very easy to use. Will use them from now on. Made filing very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm a winner w Turbotax
on April 14, 2025
Posted by: Johntristianjohnny1982
from dallas
Excellent site for filing my taxes. Very invigorating experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Free.!!!
on April 14, 2025
Posted by: Nick1826
from Arizona
Paid $183 to file my taxes. Was not free. Took forever filing and I thought once I was finished, everything was free to file. Nope. Was $79 to file federal & $69 to file state. Never will file with Turbo Tax again
Pros: I moved
Written by a customer while visiting turbotax.intuit.com