Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(77,604 Reviews)
Rating breakdown 77,604 reviews
5 Stars
58,178
4 Stars
8,437
3 Stars
3,674
2 Stars
2,285
1 Star
5,030
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Absolute scam and money trap, I want a refund
on April 14, 2025
Posted by: Nikko98
Would give a zero if I could, I’ve been using turbo tax for years and now this year everything changed on it. I had to pay over $100 for this which of course it didn’t tell me until I was almost done. It is absolutely ridiculous considering I still had to do everything myself I should’ve just hired someone to do my taxes for me it that’s how it was going to be. Highly doubt I will be using turbo tax again. And now I’m out $150 not to mention yall tried to charge me an extra $40 for choosing the pay with return option and I had to go back through everything and change it to coming straight from my bank account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 14, 2025
Posted by: Vicman 02
from Florida
Excellent experience to be my first time using this online tool.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
IT IS NOT FREE! They upcharge you at the end
on April 14, 2025
Posted by: Nik5555
from AZ
I was charge when my return should have been free. I was up charged at the without a way to remove the charges. There was a $40 CHARGE TO USE MY REFUND TO PAY. Seems like a scam. I did a short form and didn't have any deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not cheap
on April 14, 2025
Posted by: Mk1290
Charging almost 200 bucks for a basic return with retirement is crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Highly recommended
on April 14, 2025
Posted by: Lanisueg
from Fairfield, Idaho
TURBO tax has always been well explained and easy to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We love TurboTax
on April 14, 2025
Posted by: Tt2589
from Wyoming
TurboTax gives me the freedom to do my own taxes!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great!!!
on April 14, 2025
Posted by: Hate doin it
from Kentucky
Nobody likes doing it, but it was pretty smooth. xoxoxoxox
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ERIKA ORTEGA
on April 14, 2025
Posted by: YAYKUO
from TEXAS
GOOD AND EASY FOLLOW THE STEPS AND YOU CAN DO IT FAST
Written by a customer while visiting turbotax.intuit.com