Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Unecessary fees
on January 28, 2026
Posted by: dsmallss
from Fl
unecesary fees, simple returns should be simple prices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
force to use the payment method they want
on January 28, 2026
Posted by: stevesjde
from AZ
you people are something i tell you. i won't be use turbo tax ever again. you forced me to pay with a credit card instead of use part of my return which was plenty to cover the cost of your stupid amount to file one w2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is expensive
on January 28, 2026
Posted by: brown101
from Uta
it was a good experience. I thought I was only paying 49.00 but it came out to 222.00.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 28, 2026
Posted by: Cass2585
from PA
Fast and reliable service!! Very informative and guides you through the process with ease!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 28, 2026
Posted by: Annie1963
from Florida
It is always fast and easy to use the website and makes it simple to file a return.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great and very helpful.
on January 28, 2026
Posted by: Trayquan
from Arizona
It was great and very helpful for me.TurboTax is very awesome.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a awesome way to do your taxes quick!
on January 28, 2026
Posted by: Bboggs39
from Tennessee
Fast and simple way to do your taxes for the low!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THANK STURBOTAX
on January 28, 2026
Posted by: KEKO10
from California
TURBO TAX IS SUPER SIMPLE AND STRAIGHT FORWARD. ANYONE CAN USE IT!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com