Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Experience
on January 28, 2026
Posted by: MSARG
from Colorado
The experience was easy and clear. I felt comfortable and confident. Well guided
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Return made easy !
on January 28, 2026
Posted by: Mkgooz
from Michigan
Turbo tax made it easy to navigate and prompted me how to add all income and info !
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its helpful
on January 28, 2026
Posted by: 9128sam
from Louisiana
Its helpful, getting a little too expensive. I guess
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 28, 2026
Posted by: Kev2626
from New Mexico
Turbo tax is fast and easy! I use it every year to help me do my taxes on time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of Access
on January 28, 2026
Posted by: JagTurboQuick
from Texas
I like how it guides you through the process effortlessly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
200 dollars to file - that's absurd!
on January 28, 2026
Posted by: Delco Joey
from 4415 PILGRIM LN
200 dollars to file?! that's absurd! utterly absurd!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Is The Way To Go !!!
on January 28, 2026
Posted by: KWoo123
from Oklahoma City, Oklahoma
The program is very easy to navigate and use. It also didn't take very too long to get everything done!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awsome
on January 28, 2026
Posted by: Slingding54
from Alabama
Fast easy to use simple to follow didn't take long to file user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com