Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
user friendly
on January 28, 2026
Posted by: LoreyTFL
from Florida
Easy to answer and enter information, questions are easy to answer with resources given
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many fees
on January 28, 2026
Posted by: Danismad99
from Kansas
I stopped using Turbo Tax due to the fees. I came back this year and there are now more fees than ever before. I will not be using TurboTax ever again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: Moniliese
from Nevada
Easy to use and move around. Completed entire tax return in less than an hour.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on January 28, 2026
Posted by: Just Marie
from Florida FL
Easy to use. Turbo Tax was straight forward and simple. No hassles and no problems.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax s amazing.
on January 28, 2026
Posted by: BGeary
from TX
Turbo Tax is amazing! It makes the filing experience very seamless!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax
on January 28, 2026
Posted by: lili 25
from tx
muy buena experiencia me gusto mucho y muy facil de trabajar
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Self example
on January 28, 2026
Posted by: Toya4849
from Charlotte NC
This was very easy to use. Step by step guidance and accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great softyware
on January 28, 2026
Posted by: mikiemike2310
from 1226 South Shady Avenue
I have used turbo tax for years and it has done great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com