I love working with Turbo tax, which is why I have used them for a few years now. The questions can be a confusing to understand at times but it is always followed up with the explanation and meaning.
I've been using Turbo Tax for years. I took a break and paid someone a lot to file taxes but didn't see a difference in returns so I really feel I can trust Turbo Tax. It's easy and I like that when I'm not sure about something I can usually click on a "learn more" to figure it out.